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Incident Investigations- A "New View"

By Jillana Scharfenberg

September 29, 2020

Learn 5 principles that will change your incident investigations and corrective actions forever.

1) People make mistakes

2) Blame fixes nothing

3) Context drives behavior

4) Learning is vital

5) How we react matters (a lot)

To view the Q&A from this live session click here.

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